Labtech Academy Frequently Asked Questions



       1. You have not received your registration acknowledgement email.

    a) Please check your spam/junk folder as it most likely went there if not in your inbox. If still not received please email

    b) Please note that in the acknowledgement email it says you must change your password when you login for the first time.


       2. You cannot login. The site is not accepting your password.

     a) The password is case sensitive so please make sure you are using the correct keys

     b) You can reset your password. Click on "Login" and then click "Forgot your password". After resetting, an email will be sent to confirm your new details.

         Remember your new password and it is case sensitive. Please check your spam/junk folder for the email if not in your inbox.


3.  After you have registered how do you enroll on a course.

     a) You go the the "SHOP" Tab and enroll on the course you wish to


4. You cannot locate the courses you enrolled in.

      a) In the top right corner of your screen you will have a Tab called "MY COURSES" please click on this to view the courses you enrolled on